Annual Plan 
Smart Home Prestiege Membership
$299 /per Year
- Basic AI chatbot.
- Up to 1,000 conversations/month.
- Single language support.
- Basic integrations (website widget only).
- Standard response speed.
| Membership Includes | Key Numbers |
|---|---|
| Scheduled Smart Home / AV Site Survey | 1 scheduled site survey per year |
| One On-Demand Remote Support Session | Remote support guidance included |
| Priority Scheduling for All Service Calls | Guaranteed within 24 business hours |
| 15% Off All Installation Labor | Applied to every authorized project |
| 10% Off All Parts & Equipment | Member equipment savings |
| 15% Off Service Agreements & Warranties | All tiers, all systems |
| 10% Off Emergency / After-Hours Calls | Priority queue + rate reduction |
| Dedicated Account Manager | Single named contact who knows your home |
| System Documentation Maintenance | Updated after every service event |
| Annual Technology Review Meeting | New tech briefing & upgrade planning |
| Certified AV & Telecommunications Engineer Guidance | Access and guidance from a highly experienced certified engineer |
| Membership Includes | Key Numbers |
|---|---|
| Quarterly Smart Home System Check-Ups | 4 scheduled visits per year |
| Annual Full System Audit & Health Report | 1 comprehensive written report |
| Two On-Demand Remote Support Sessions | 2 sessions × 45 min, no charge |
| Priority Scheduling for All Service Calls | Guaranteed within 24 business hours |
| 15% Off All Installation Labor | Applied to every authorized project |
| 20% Off All Parts & Equipment | Applied to all hardware purchases |
| 25% Off Service Agreements & Warranties | All tiers, all systems |
| 10% Off Emergency / After-Hours Calls | Priority queue + rate reduction |
| Dedicated Account Manager | Single named contact who knows your home |
| System Documentation Maintenance | Updated after every service event |
| Firmware & Software Update Management | Scheduled and documented |
| Annual Technology Review Meeting | New tech briefing & upgrade planning |