Nautilus AV 
Membership & 
Maintenance Agreement
Smart Home Prestige Membership
Annual Plan
Complete Smart Home Care, Priority Access & Exclusive Savings — All Year Long
per year | Only $24.92/month
Auto-renews annually | Cancel with 30 days noticeProgram Overview
The Nautilus AV Smart Home Prestige Membership is a comprehensive annual care program designed for homeowners who have invested in smart home technology and want consistent, expert stewardship of that investment every day of the year.
Unlike a one-time installation or break/fix service call, the Prestige Membership delivers structured, proactive, year-round services that keep your smart home performing at its peak — while saving you money on everything from routine support to major upgrades.
This is not a coupon book. It is a structured service relationship designed to protect, maintain, optimize, and enhance your smart home investment year after year.
| Membership Includes | Key Numbers |
|---|---|
| Quarterly Smart Home System Check-Ups | 4 scheduled visits per year |
| Annual Full System Audit & Health Report | 1 comprehensive written report |
| Two On-Demand Remote Support Sessions | 2 sessions × 45 min, no charge |
| Priority Scheduling for All Service Calls | Guaranteed within 24 business hours |
| 15% Off All Installation Labor | Applied to every authorized project |
| 20% Off All Parts & Equipment | Applied to all hardware purchases |
| 25% Off Service Agreements & Warranties | All tiers, all systems |
| 10% Off Emergency / After-Hours Calls | Priority queue + rate reduction |
| Dedicated Account Manager | Single named contact who knows your home |
| System Documentation Maintenance | Updated after every service event |
| Firmware & Software Update Management | Scheduled and documented |
| Annual Technology Review Meeting | New tech briefing & upgrade planning |
Nautilus AV
